Located in HA-112, behind the Circulation/Reserves Desk, Document Delivery is part of the Public Services Department.
Office Hours:
Monday through Friday
8 a.m. - 5 p.m.
interlibrary@fitchburgstate.edu
Sarah Gilbert, Public Services Library Assistant
(978) 665-4824
Matthew Borneman, Public Services Library Assistant
(978) 665-3762
Through the ILLiad system you can access your ILLiad account to request items from our library as well as from other libraries, track your requests, receive electronic delivery of documents such as journal articles, immediate notification when your items are available for you to pick up and more. Use of the Document Delivery service is restricted to current Fitchburg State faculty and staff.
When you are in one of the Library's databases with items in your results list which aren't full text, simply click on the "Get Article" link, "Find a Copy" link, et cetera that you see. This will take you into our Journal Locator service which will quickly tell you whether that item is available through one of the other databases or in our library. If it states we don't have the item, scroll down and click on the "Request Books and Articles from Another Library" link. This connects you directly to the ILLiad logon page. Logon to ILLiad and the system automatically opens the request form and pulls all of the item's citation information into the form for you. All you need to do is make sure everything filled in, you can add in a note if you want, then click on the Submit Request button to send your request to the Interlibrary Loan staff who will borrow that item from another library for you.