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Distance Learning and Extended Campus Library Services: How Do I Borrow Materials from Other Libraries?

See how to access the library's online resources from off campus, borrow materials from our print collections and borrow materials from other libraries when you are teaching or enrolled in one of our distance learning or extended campus courses.

Borrow Materials from Other Libraries?

Books, journals and other materials not available at the Gallucci-Cirio Library can be requested from other libraries through our ILLiad Interlibrary Loan service. This service is available free to Fitchburg State students and faculty including those in an extended campus or distance learning course/program.

Please keep in mind that an Interlibrary Loan request for a physical item such as a book takes an average of 1 to 2 weeks and the average time for an electronic article/document takes 1 business day from the time you submit the request until you receive the item, but it may take longer. To request an item through ILLiad Interlibrary Loan, click on the ILLiad link below or from anywhere within the Library's website (Under the "My Library Accounts" link in the top bar) or by clicking on the "Find Copy" link from within the databases (note: name of link varies depending on the database).

Once you've clicked on the ILLiad link...

  1. If you already have an account, enter your Username and Password. Otherwise, click on the "First Time User? Create Your Account" link and fill out the New User Registration form.
    • We recommend that you use your Falcon Key as your username and password and your Fitchburg State email.
    • Under "Preferred Loan Delivery Method (physical items)" select the "Mail to Address" to have items delivered to your home instead of picking it up at the Circulation Desk. Note: Delivery to your home is restricted to students enrolled in and faculty teaching in Distance Learning or at Extended Campus courses.
    • Under the section for "Location of your current courses (Staff choose Main Campus)" choose the Distance Learning course or at an Extended Campus location.
  2. Your ILLiad account's Main Menu page will display. From here you can use the left-hand menu to go to:
    • New Request - Select the Article, Book or A/V, or Book Chapter request form; fill it out to request an item. When you hit the Submit Request button the system will automatically fill in all of your information which you entered through the New User Registration form.
    • View - Track your outstanding requests, access electronically received articles, et cetera.
    • Tools - Here you can update your account information at any time and change your password.

ILLiad Request forms will pull citation information directly from the Library's databases and automatically populate the form for you!

When you are in one of the Library's databases with items in your results list which aren't full text, simply click on the "Get Article" link, "Find a Copy" link, et cetera that you see. This will take you into our Journal Locator service which will quickly tell you whether that item is available through one of the other databases or in our library. If it states we don't have the item, scroll down and click on the "Request Books and Articles from Another Library" link. This connects you directly to the ILLiad logon page. Logon to ILLiad and the system automatically opens the request form and pulls all of the item's citation information into the form for you. All you need to do is make sure everything filled in, you can add in a note if you want, then click on the Submit Request button to send your request to the Interlibrary Loan staff who will borrow that item from another library for you.

We will search to find a library that has the item you want and we will borrow it from them. When we receive the item from the lending library we will send it to you through our Document Delivey service and notify you that it is on the way. In mailing items, we will incur the cost of shipping ILL item(s) to you.

ILL items can be returned in person or mailed to the Gallucci-Cirio Library using the enclosed return mailing label. Any ILL items mailed back must be shipped in appropriate packing such as a jiffy bag to prevent the item from being damaged (ask at your local post office if you are not sure). You will be responsible for the cost of shipping ILL items back to us and for any damaged/lost items. Length of loans for ILL materials are subject to the lending library. Patrons are asked to return materials by the specified date on the slip. Renewals may be requested once and they are dependent upon the lending library's policy and not Fitchburg State. If you have questions about ILLiad, please contact us at or 978 665-3063.

Academic & Research Collaborative (ARC)

ARC is one of two cross-borrowing programs the Amelia V. Gallucci-Cirio Library participates in. Through ARC Fitchburg State students, faculty and staff may borrow circulating materials directly at most of these libraries. Within this group we participate in both a student and a faculty/staff cross-borrowing program. In order to borrow circulating materials directly from any of these libraries, you must present a Student, Faculty or Staff ARC Card issued by our Circulation Department and your Fitchburg State OneCard at that library's circulation desk. To get your ARC Card, please inquire at the Circulation Desk of the Gallucci-Cirio Library. As part of this cross-borrowing agreement, you as the borrower, agree to abide by that library's policies which may differ from Fitchburg State as to length of the check out period, late fine rate, etc.

MA Higher Education Libraries (WILL) 

WILL is one of two cross-borrowing programs the Amelia V. Gallucci-Cirio Library participates in.Fitchburg State students, faculty and staff may borrow circulating materials directly at most Massachusetts state university through the WILL program at no charge. (UMass Worcester - Medical does not participate in this agreement). Simply present your Fitchburg State Student OneCard at that library's Circulation Desk to register for borrowing privileges. If you have a picture-less OneCard, you may be asked to also provide a picture I.D. such as a driver's license. As part of this cross-borrowing agreement, you as the borrower, agree to abide by that library's policies which may differ from Fitchburg State as to length of the check out period, late fine rate, etc.

Renew Items Checked Out from Other Libraries via ILLiad Interlibrary Loan

Interlibrary Loan is a library-to-library service; all requests for borrowing and renewing items from other libraries through the Interlibrary Loan Service must go through the Gallucci-Cirio Library's Interlibrary Loan staff via ILLiad. Our policies and procedures are based on the National Interlibrary Loan Code for the United States. Login to your ILLiad account, click on "Checked Out Items" from the left-hand menu and then click on on the request renewal link for the item. While the renewal request is being processed you may hold on to the item, even past the due date. We will send you an email notification via ILLiad as follows:

  • The lending library's approval to renew the item along with a new due date. Note: most libraries will only allow one renewal per item.
  • The lending library's denial, in which case the item is still due back on the original due date (or as soon as possible if that date has passed).

Renew Items You Checked Out Directly from an ARC or WILL Library

Contact that library's Circulation staff to find out their policies.