Interlibrary Loan is a service provided to obtain materials which are needed for use by our students, faculty and staff, but are not available through the Gallucci-Cirio Library's collections. This is a library-to-library service; all requests for borrowing and renewing items from other libraries through the Interlibrary Loan Service must go through the Gallucci-Cirio Library's Interlibrary Loan staff. Our policies and procedures are based on the National Interlibrary Loan Code for the United States. Through the ILLiad system you can access your Interlibrary Loan account to request items from other libraries, track your requests, receive electronic delivery of documents such as journal articles, immediate notification when your items are available for you to pick up and more. Use of the Interlibrary Loan services is restricted to current Fitchburg State students, faculty and staff.
ILLiad Request forms will pull citation information directly from the Library's databases and automatically populate the form for you!
When you are in one of the Library's databases with items in your results list which aren't full text, simply click on the "Get Article" link, "Find a Copy" link, et cetera that you see. This will take you into our Journal Locator service which will quickly tell you whether that item is available through one of the other databases or in our library. If it states we don't have the item, scroll down and click on the "Request Books and Articles from Another Library" link. This connects you directly to the ILLiad logon page. Logon to ILLiad and the system automatically opens the request form and pulls all of the item's citation information into the form for you. All you need to do is make sure everything filled in, you can add in a note if you want, then click on the Submit Request button to send your request to the Interlibrary Loan staff who will borrow that item from another library for you.
A wide range of material formats such as books, audio CDs, fiche, periodicals, copies of articles, etc. may be requested. If you request an item that is only available in an electronic format, please be aware that our ability to get a copy of the item is contingent upon the license agreement the owning library has with its database provider.
If the lending library charges a fee, the Gallucci-Cirio Library pays it. There is no fee for Fitchburg State students.
Electronic copies do not need to be returned unless the lending library indicates otherwise.
Length of loans for all other materials are subject to the lending library. Patrons are asked to return materials by the specified date on the Interlibrary Loan slip attached to the item.
Renewals may be requested once and they are dependent upon the lending library's policy and not Fitchburg State. If you wish to renew your Interlibrary Loan item, please contact us prior to the date it is due. You may request a renewal online through your ILLiad account. You may also call/email the Interlibrary Loan Office; please be sure to include your name and student Banner number and the title of the item you wish to renew.
Depending upon the nature of the request, it normally takes 0-3 days for electronic materials and 7-10 days for physical materials from the submission of your request until the item is received.
Note: The staff will contact 5 libraries whenever possible to try to borrow the item; if the request has to go to the 4th or 5th library in the queue it may take longer.
There is no limit to the number of requests that you submit, however, requests in excess of 5 will be filled as time permits. Please use the comments field to indicate whether an item is higher or lower priority than another, otherwise we will process the requests on a first received, first processed basis.
Through ARC Fitchburg State students, faculty and staff may borrow circulating materials directly at most of these libraries. Within this group we participate in both a student and a faculty/staff cross-borrowing program. In order to borrow circulating materials directly from any of these libraries, you must present a Student, Faculty or Staff ARC Card issued by our Circulation Department and your Fitchburg State One Card I.D. at that library's circulation desk. To get your ARC Card, please inquire at the Circulation Desk of the Gallucci-Cirio Library. As part of this cross-borrowing agreement, you as the borrower, agree to abide by that library's policies which may differ from Fitchburg State as to length of the check out period, late fine rate, etc. See list of participating libraries.
Fitchburg State students, faculty and staff may borrow circulating materials directly at any Massachusetts state university through the WILL program at no charge. (UMass Worcester - Medical does not participate in this agreement). Simply present your Fitchburg State Student One Card I.D. card at that library's Circulation Desk to register for borrowing privileges. If you have a pictureless One Card, you may be asked to also provide a picture I.D. such as a driver's license. As part of this cross-borrowing agreement, you as the borrower, agree to abide by that library's policies which may differ from Fitchburg State as to length of the check out period, late fine rate, etc. See list of Libraries.
Note: We reserve the right to deny/revoke these auxiliary privileges to any Fitchburg State member whose library account is or becomes delinquent with us or any of the WILL or ARC member libraries. Additionally, you may have a hold placed on your Fitchburg State account for any unpaid lost, damaged or late fees you accrue.
Under the ARC and WILL cross-borrowing programs, all borrowing, renewals and returns are done by you directly at that library. If you don't want to travel to that library to borrow and return materials, you can use our Interlibrary Loan service to borrow materials instead.
Located in HA-112, behind the Circulation Desk.
Office Hours: Monday through Friday, 8 a.m. - 5 p.m.
Hours: Same as the Library